Frequently Asked Questions



***PLEASE NOTE***
Friends, I will never private message you on social media. If you want to book a reading with me, I send an email once a month to those who've subscribed to my email list. There are scammers on social pretending to be me. Please do not fall for it. Again, I will never PM or DM you. 

YOUR SESSION WILL BE ON ZOOM

Currently, the only sessions I offer are via Zoom. Upon booking, you will receive a Zoom link. You can test this link in advance. Click this link on the day and time of your session. Your reading will begin promptly, please don't be late!

TIME ZONES
All appointments are Central Time as I’m in Chicagoland. Please be sure you’ve got the correct time zone in your calendar. 

HOW TO BOOK
An invitation to book a reading is emailed once a month to newsletter subscribers only (if you receive the Angel Message Monday's you are on the list).

Pre-payment is required to schedule your session and is non-refundable. You are able to reschedule your session due to extreme wether or documented emergency only. After you've booked your appointment, you will receive an immediate email confirmation (if you don't receive this email, then your appointment is not booked).

ADDITIONAL PARTICIPANT FEE
Zoom readings are 1:1 sessions. One additional individual may join the reading for $100 added fee. You have to understand that I do not control what comes through. The entire reading can go to the person you want to sit in, and you will not receive the reading you came in for. I've seen it happen! 

NEED HELP?
If you experience difficulties, please email us at julie@theangelmedium.com

CANCELLATIONS & REFUNDS
All sales are final. All purchases are non-refundable. The only rescheduling exception is extreme weather. If you are unable to make it to your appointment due to extreme weather (severe snow, tornado, polar vortex, etc), please know Julie will always reschedule your appointment. NOTE: Fees are not dependent upon actual or perceived results and no specific outcome is in any way promised. If you cancel an appointment on less than 24 hours notice, the fee is deemed fully earned by Julie Jancius having held the time available for you and is non-refundable. If you need to reschedule an appointment on more than 24 hours notice, Julie Jancius will reschedule your appointment at a mutually convenient time. 

SOLE PROPERTY
Clients may record their session on Zoom. However, all content of any session is the sole property of Julie Jancius / Chicago Energy Healing, LLC and may not be shared or used in any public format without written permission.

HOW DO YOU CONNECT WITH THE OTHER SIDE?
I do not use cards. I work in the same way as a psychic medium who connects with the Other Side and brings through information. My gift is unique as I connect with Angels and loved ones to bring through their positive, loving messages to you. Often in a session, they will come through teaching you and helping you to understand your souls purpose.

WHY DON’T YOU REFER TO YOURSELF AS A PSYCHIC MEDIUM?
While loved ones come through in all of my sessions, they don't come through about their life here, but YOUR life HERE. Where you're at now, where you're stuck, where you have emotional pain that needs to be removed, and they give you information to get you back on your path. Angels also come through in every session. I'm not big on labels and I'm not sure there's technically a name for what I do, so for now The Angel Medium or Angel Reiki sound great to me!

WHAT SHOULD I EXPECT?
I will be talking most of your session. A session is a mix of bringing through messages while receiving energy healing. You get in contact with your Angels and loved ones who have passed. Loved ones come through and can help provide guidance in your life. You may get exactly who you expected or you may be surprised at who comes through! I cannot make anyone show up, but you will always hear from who you are supposed to hear from. Just come in with an open heart and open mind.

Please don't ever give me any information about you, or anyone you are trying to reach. Your loved ones will identify themselves with information that only you would know. I will always do my best to get as much evidence about the person I am speaking to, so that you know it is your loved one on the Other Side. Most of my clients say, "I was just thinking that," or, "We were just talking about that!"

HOW CAN I PREPARE FOR A SESSION?
​Come with a list of question. In most sessions, clients say that I've answered all their questions without them even asking, but it's great to have a list so you get all of your questions answered. Also, just get a good night of sleep the night before. Come in with an open heart and open mind.

​WHAT IF I’M NERVOUS?
There is nothing to be nervous about. There is nothing “scary”. I only connect with God energy and bring through positive messages. I do not bring through anything negative or low-vibrational. Your loved ones are there to give you closure and guidance. 

IS MY SESSION KEPT CONFIDENTIAL?
​My client's privacy is is extremely important to me. I may share stories or session examples on my podcast or other works, but I never use names. 

​WHY DO YOU HAVE A DISCLAIMER?
We live in a legal physical world, and I need to protect myself and my family from those who like to blame others for their reckless behavior.