Policy Page

EVENT POLICIES: All Julie Jancius / Chicago Energy Healing LLC events are intended for an adult audience. All audience members must be 18 years or older. People ages 15-18 are welcomed but must be accompanied by an adult. We suggest this because of the deep emotional work or subjects that may be covered which are not intended for a younger audience. All purchases are final and non refundable.



SITE POLICIES: Information provided on this website, blog or blast emails should not be used as a substitute for medical advice; always consult a medical practitioner. Any use of the information provided within this website, blog or blast emails is at the client’s discretion and risk. Neither Julie Jancius or her company, Chicago Energy Healing LLC, can be held responsible for any loss, claim or damage arising out of the use, or misuse, of the suggestions made, the failure to take medical advice or for any material suggested within this website, blog or on third party websites.



STORE POLICY



Privacy: Chicago Energy Healing does not store credit card details, nor do we share customer details with any third parties. Please see our Privacy Policy below for more information.



Delivery: All goods are digital goods and will be delivered within 24 hours via electronic download.  



Refunds & Cancellations

If you have a customer service matter that needs to be discussed, please email juliejancius@gmail.com or call (630) 677-4271. All purchases are final. All purchases are non-refundable. 



PRIVACY POLICY

Your privacy is extremely important to Julie Jancius and Chicago Energy Healing. This privacy statement provides information about the personal information that we collect, and the ways in which Chicago Energy Healing uses that personal information.



What information do we collect?

When placing an order or filling out a form on our site, as appropriate, you may be asked to enter your name, postal address or email address. You may, however, visit our site anonymously.



What do we use your information for?

Any information we collect from you may be used in the following ways:

To personalize your experience. Your information helps us to better respond to your individual needs.

To improve our website. We strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service. Your information helps us to more efficiently respond to your customer service requests and support needs.

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as timely company news and announcements regarding related products and services. Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

To administer a contest, promotion, survey, or other site feature.



How do we protect your information?

Chicago Energy Healing currently uses Square Reader to accept all payment and WIX or Mail Chimp to hold your contact information. Both services have a variety of security measures to maintain the safety of your personal information.



Do we disclose any information to outside parties?

Chicago Energy Healing LLC does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.



Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.



YOUR CONSENT

By using our site, you consent to our Privacy Policies and Disclaimer. By booking an appointment or session, you understand and agree to the disclaimer. 



Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. This policy was last modified on 11/11/2019.



CONTACTING US

If there are any questions regarding this Privacy Policy you can write to us via email juliejancius@gmail.com



SESSION POLICIES

All sessions are intended to support personal and spiritual growth. Those participating within the session must be 18 years or older, unless requested by a parent.



You are responsible for the time and date of your session. Please note that our system will offer you Julie’s availability based upon Central Standard Time zone in Chicagoland. All distance sessions will take place on Facetime or call unless you request otherwise.



You are welcome to record your session for your personal use only. All recordings are property of Chicago Energy Healing and are not for public use in any way.



If you are late for the session Julie will do her best to honor your time but sadly cannot go over the time allocated for your session due to her schedule.



If you feel the session is not working for you or is not what you expected, you have every right to call it to an end. We invite you to know this within the first 15 minutes of the session and a full refund will be offered. If you do not say anything at the time Julie Jancius / Chicago Energy Healing LLC cannot offer a refund at a later time.



Chicago Energy Healing LLC follows a strict cancellation and rescheduling policy. All sessions booked and gift cards purchased are non refundable. You may reschedule your appointment with at least 24 hours advance notice. You may reschedule up to two times. However, as a service dedicated to growth will take each situation into account. We make rescheduling exceptions for severe weather. 
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